Patient Toll-Free Number: (800) 548-9205

Patient and Family Engagement


Quality Insights Renal Network 4 is interested in ensuring the patient is the center of the health care team. As a part of this goal, we are committed to educating both patients and providers in the concept of patient engagement. Patient engagement is a connection between patient, caregiver and health care provider. Engaged patients are empowered patients who become a part of the healthcare team. Collaboration and communication are important in the development of an empowered patient and a dialysis facility that is truly focused on patient engagement.

Visit our Patient Representative Program page for more information and related materials.  

We are Looking for Patient Subject Matter Experts (SMEs)

Network 4 is looking for patient volunteers ready to make a difference by working to improve the care dialysis patients receive. Do you  know a patient that would be interested in being part of a group that meets just a few times each year through phone calls?

The NEW quality improvement work groups we are forming for our work in 2018 include:
  • Reducing Bloodstream Infections: We need the patient voice to explore ways to improve infections for patients in Network 4
  • Increasing the Use of Home Dialysis Modalities: Help us learn ways to improving the number of patients who dialyze at home in the Network 4 area
  • Increasing the Number of Patients who are Put on the Transplant Wait List: What improvements can be made to increase the number of patients on the Transplant Wait list from Network 4?
  • Improving the Number of Patients who are Screened for Depression: We need the patient voice to help us improve this CMS requirement in Network 4 dialysis facilities
  • Patient Learning and Action Network at the National Level: This is an opportunity for patients to be part of a group that works on tools to improve care patients receive across the country. This active committee meets monthly.

Download our Subject Matter Expert (SME) flyer and application

Please let us know if any of these groups interest your patients. Please email Tish Lawson to learn more.  

Page last updated: 12/05/2017